Privacy Policy
This Privacy Policy explains how UnblockingAPI collects, uses and protects personal data when you visit our website, create an account, use our API or otherwise interact with us.
1. What personal data we collect
We may collect the following categories of data.
Account data
- name
- email address
- company name
- login credentials or authentication identifiers
- account settings
- plan and subscription details
Billing data
- billing contact details
- payment status
- invoices
- tax information
- transaction metadata
Payment card details are typically processed by our payment provider and not stored directly by us.
Support and contact data
- messages you send us
- support requests
- abuse reports
- sales inquiries
- contact form submissions
API and usage data
- API key identifiers
- request timestamps
- usage volume
- response status
- error logs
- target domains or URLs submitted to the API
- rendering/routing parameters
- IP address
- user agent
- account activity
- rate-limit and abuse-prevention signals
Website and analytics data
- pages visited
- referral source
- device/browser information
- approximate location
- cookies or similar technologies
- interaction events
2. How we use personal data
We use personal data to:
- provide and operate UnblockingAPI
- create and manage accounts
- authenticate users and API keys
- process payments and invoices
- provide support
- respond to contact, sales, legal and abuse inquiries
- monitor usage and enforce rate limits
- detect, prevent and investigate abuse
- protect our service and third parties
- debug errors and improve reliability
- improve the website, product and documentation
- comply with legal obligations
- communicate service updates, security notices and billing information
- send marketing communications where permitted
3. Legal bases for processing
If you are in the EU/EEA, UK or another region with similar data protection rules, our legal bases may include:
Contract
We process data necessary to provide the service, manage your account, process billing and deliver support.
Legitimate interests
We process data to operate, secure, improve and protect the service, prevent abuse, understand product usage and communicate with users.
Consent
We may rely on consent for certain cookies, analytics or marketing communications where required.
Legal obligation
We may process data to comply with tax, accounting, legal, regulatory or valid legal process requirements.
4. API logs and target URLs
Because UnblockingAPI is an API service, we may process technical logs related to API requests.
These logs may include target URLs, domains, timestamps, status codes, account identifiers, request parameters and error information.
We use API logs to:
- provide the service
- calculate usage
- troubleshoot issues
- improve reliability
- enforce rate limits
- prevent abuse
- investigate security or policy violations
- respond to legal or abuse reports
Customers should not submit sensitive personal data, secrets, passwords, private tokens or unauthorized content to UnblockingAPI.
7. Subprocessors
We may use third-party providers to help deliver UnblockingAPI.
A current list of subprocessors may be provided at: [Subprocessors URL]
8. International transfers
We may process and store data in countries outside your country of residence.
Where required, we use appropriate safeguards for international transfers, such as standard contractual clauses or other lawful transfer mechanisms.
9. Data retention
We keep personal data only as long as necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- account status
- billing and tax requirements
- security needs
- abuse-prevention needs
- support history
- legal obligations
- dispute resolution
API logs may be retained for a limited period for security, debugging, abuse prevention and service reliability.
We may anonymize or aggregate data so it no longer identifies individuals.
10. Security
We use reasonable technical and organizational measures to protect personal data.
These may include access controls, encryption, logging, monitoring, backups and security review processes.
No system is completely secure, and we cannot guarantee absolute security.
11. Your rights
Depending on your location, you may have rights to:
- access your personal data
- correct inaccurate data
- delete your data
- restrict processing
- object to processing
- request data portability
- withdraw consent
- complain to a data protection authority
We may need to verify your identity before responding to a rights request.
12. Marketing communications
You can unsubscribe from marketing emails at any time using the unsubscribe link.
We may still send transactional or service-related messages, such as billing, security, account or API notices.
13. Children
UnblockingAPI is not intended for children.
You may not use the service if you are under the age required to enter into a binding contract in your jurisdiction.
14. Customer responsibility
Customers are responsible for ensuring that their use of UnblockingAPI complies with applicable privacy and data protection laws.
If you use UnblockingAPI to fetch, process or store personal data, you are responsible for determining your legal basis, providing required notices, honoring rights requests and complying with applicable law.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will update the "Last updated" date and may notify users where appropriate.
16. Contact
For abuse reports: